Emergency maintenance management system for elevator and emergency maintenance management method

摘要

An emergency maintenance management system and an emergency maintenance management method for an elevator are provided that enable quick recovery work when a user is trapped in an elevator car. According to an embodiment, an emergency maintenance management system for an elevator is configured by connecting an elevator control device, a plurality of mobile phone terminals carried by maintenance personnel, and a service information center device via a communication network. . The service information center device acquires a location information recording unit that records location information of a plurality of mobile phone terminals together with corresponding phone number information, and a mobile device closest to the elevator when the button operation signal of the emergency operation button is acquired from the elevator control device. Identifies the telephone terminal, performs call processing on the identified cellular phone terminal, establishes telephone communication between the elevator control device and the cellular phone terminal, and a user in the car uses the interphone to make a call destination A first communication control unit that enables a call with a maintenance person carrying the mobile phone terminal. [Selection] Figure 1