WAITING WAIT MANAGEMENT DEVICE, WAITING WAIT MANAGEMENT METHOD, AND PROGRAM

摘要

An object of the present invention is to provide an order waiting management device, an order waiting management method, and a program for improving convenience for a user when an order waiting cancellation occurs. According to an embodiment of the present invention, a turn waiting management device receives a turn waiting from a user and is connected to a terminal operated by the user. The turn waiting management device includes a managing means for assigning an identification number to a user who waits for a turn and a turn waiting queue when the first user arranged in the first position of the turn queue cancels the turn waiting. And executing a first process for skipping the position of the second user lined up behind the first user to the first position, and assigning a first identification number for identifying the second user to the first user Control means for executing a second process for changing to a number or symbol different from the one identification number. [Selection] Figure 1