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Presentation of indications with respect to questions of a communication session

机译:有关交流会问题的指示表示

摘要

According to one or more embodiments of the present disclosure, operations regarding providing indications with respect to questions of a communication session may include obtaining transcript data. The transcript data may include a transcription of audio of the communication session. The operations may further include obtaining multiple questions determined to be asked during the communication session. The operations may further include determining, based on an analysis of the transcript data during the communication session, which of the questions have been asked during the communication session. In addition, the operations may include causing, during the communication session, the device involved in the communication session to indicate which of the questions have been asked.
机译:根据本公开的一个或多个实施例,关于提供关于通信会话的问题的指示的操作可以包括获取成绩单数据。笔录数据可以包括通信会话的音频的笔录。该操作可以进一步包括获得确定在通信会话期间要问的多个问题。所述操作可以进一步包括基于在通信会话期间的笔录数据的分析来确定在通信会话期间已经询问了哪些问题。另外,该操作可以包括在通信会话期间使通信会话中涉及的设备指示已经询问了哪些问题。

著录项

  • 公开/公告号US10360912B1

    专利类型

  • 公开/公告日2019-07-23

    原文格式PDF

  • 申请/专利权人 SORENSON IP HOLDINGS LLC;

    申请/专利号US201815967298

  • 发明设计人 MICHAEL JONES;JEFF SMITH;ADAM MONTERO;

    申请日2018-04-30

  • 分类号G10L15/26;G10L15/22;G06F3/0484;G16H80;H04M3/42;G10L15/18;G06F17/27;

  • 国家 US

  • 入库时间 2022-08-21 12:15:47

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