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Remote communication control system that improves security of remote session between image forming apparatus and connection terminal, remote communication system, session management system, and recording medium
Remote communication control system that improves security of remote session between image forming apparatus and connection terminal, remote communication system, session management system, and recording medium
A remote communication control system includes a session relay system and a session management unit. The session relay system relays a session between an image forming apparatus and an electronic device by associating a connection established with the image forming apparatus with a connection established with the electronic device. The electronic device is located outside a network to which the image forming apparatus belongs. The session management unit manages the session. When the electronic device requests a start of the session, the session management unit causes the image forming apparatus to install an application required to establish the session.
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