PRIORITIZED ROUTING DURING A REGIONAL EVENT

摘要

Disclosed are methods and systems for routing messages based on regional events. In some aspects, an origin of a call is determined, and a datastore consulted to determine whether the origin is experiencing a regional event. If so, an identity of the caller may be ascertained. If the caller is determined to have sufficient priority, the call may be routed over a first network. Otherwise, the call may be routed over a second network, or in some aspects, placed in a hold queue until sufficient network capacity is available to service the call.