SYSTEM, METHOD AND PROGRAM PRODUCT FOR SCHEDULING INTERVENTIONS ON ALLOCATED RESOURCES WITH MINIMIZED CLIENT IMPACTS

摘要

A system, method and program product for applying interventions to allocated resources intervention impacts identified and minimized. After receiving a change request requesting changes involving shared resources, elements affected by implementing the requested change are identified. Individual impacts to elements in each layer are determined moment by moment during a selected time frame, and overall impact to client activity is determined from individual impacts for the entire time frame. From the overall impact, a time may be identified within the time frame that has a minimum overall impact for implementing the requested change.