AUTOMATED BUSINESS REVIEWS BASED ON PATRON SENTIMENT

摘要

Embodiments disclosed herein generally relate to a method and system ofdetermining anoverall sentiment of a facility. A computing system receives a video stream,including aplurality of frames, of one or more patrons in a facility over a first timeperiod. The video streamincludes data indicative of a sentiment of each of the one or more patrons.The computingsystem parses the plurality of frames to determine the sentiment of the patronbased at least onaudio and visual cues of the patron captured in the video stream during thefirst time period. Thecomputing system aggregates one or more sentiments corresponding to the one ormore patronsin a data set indicative of an overall sentiment of the facility. Thecomputing system generates asentiment value corresponding to the overall sentiment of the facility. Thecomputing systemoutputs the overall sentiment of the facility.