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ORAL COMMUNICATION DEVICE AND COMPUTING ARCHITECTURE FOR PROCESSING DATA AND OUTPUTTING USER FEEDBACK, AND RELATED METHODS
ORAL COMMUNICATION DEVICE AND COMPUTING ARCHITECTURE FOR PROCESSING DATA AND OUTPUTTING USER FEEDBACK, AND RELATED METHODS
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机译:用于处理数据和输出用户反馈的口头通信设备和计算架构,以及相关方法
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摘要
Typical graphical user interfaces and predefined data fields limit the interaction between a person and a computing system. An oral communication device and a data enablement platform are provided for ingesting oral conversational data from people, and using machine learning to provide intelligence. At the front end, an oral conversational bot, or chatbot, interacts with a user. On the backend, the data enablement platform has a computing architecture that ingests data from various external data sources as well as data from internal applications and databases. These data and algorithms are applied to surface new data, identify trends, provide recommendations, infer new understanding, predict actions and events, and automatically act on this computed information. The chatbot then provides audio data that reflects the information computed by the data enablement platform. The system and the devices, for example, are adaptable to various industries.
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