PROVIDING SOLUTIONS USING STOCHASTIC MODELLING

摘要

The present subject matter relates to example to provide solutions using stochastic modelling. In one example, a plurality case logs corresponding to an issue may be analyzed to identify a plurality of resolution steps. In addition, a relationship between each of the plurality of resolution steps may be identified from the plurality of case logs to generate a knowledge representation. In one example, a relationship between resolution steps is determined using a stochastic modelling technique. Further, based on the knowledge representation, a primary solution for the issue may be generated to resolve the issue.