AVIATION SERVICE TRAINING METHOD TO WHICH SERVICE DESIGN IS APPLIED

摘要

According to the present invention, an aviation service training method to which a service design is applied comprises: an aviation service discovery step of registering, at an aviation service training server, aviation service training content extracted by each aviation business related person, according to each terminal of the aviation business related person; an aviation service defining step of registering, at the aviation service training server, a new aviation service extracted by each aviation business related person, according to each terminal of the aviation business related person; an aviation service development step of registering, at the aviation service training server, a business application plan extracted by each aviation business related person, according to each terminal of the aviation business related person; and an aviation service validation step of registering, at the aviation service training server, a detailed aviation service scenario extracted by each aviation business related person, according to each terminal of the aviation business related person. The aviation service training method to which the service design is applied according to the present invention enables a preliminary aviation service employee, who is to enter the airline, to enhance the degree of job understanding.;COPYRIGHT KIPO 2019