Benefit provision system, privilege provision method and privilege provision device

摘要

PROBLEM TO BE SOLVED: To reduce customer dissatisfaction with waiting time in a store. SOLUTION: A privilege providing device 1 is a privilege that can be used for a waiting time prediction unit 122 that predicts a waiting time of a customer who has visited a store and a predicted waiting time, and is used by a mobile terminal owned by the customer. It has a privilege providing unit 125 that provides a possible privilege to a customer. The waiting time prediction unit 122 predicts the waiting time based on the information indicating the reason for the customer to visit the store. The privilege providing unit 125 provides a video or music viewing service as a privilege. [Selection diagram] Fig. 2