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System and method detecting fraud using machine-learning and recorded voice clips
System and method detecting fraud using machine-learning and recorded voice clips
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机译:使用机器学习和录制的语音剪辑检测欺诈的系统和方法
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摘要
A system and method are disclosed for training a machine-learning model to detect characteristics of fraudulent calls. The machine-learning model is trained using audio clips, voice recognition, call handler feedback and general public knowledge of commercial risks to detect and divert fraudulent calls, thereby alleviating the burdens otherwise placed on call center service representatives.
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