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Method and System for Implementing Customer 360 Degree User Interface Platform for Displaying Aggregated Information Associated with Customer
Method and System for Implementing Customer 360 Degree User Interface Platform for Displaying Aggregated Information Associated with Customer
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机译:客户360度用户界面显示与客户相关信息汇总的方法和系统
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摘要
Novel tools and techniques are provided for implementing customer 360° user interface platform for displaying aggregated information associated with each of a plurality of customers. In various embodiments, a computing system might receive, from a first data source, a first set of information associated with a customer of a service provider that includes data associated with service provided to the customer; might receive, from a second data source different from the first data source, a second set of information associated with the customer; might analyze the first and second sets of information to optimize organization of data associated with the customer. Based on the analysis, the computing system might generate a user interface for displaying the customer-associated data to a service provider representative to provide the representative with a robust and holistic view of the customer and the customer's service requirements for enabling provisioning of enhanced service to the customer.
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