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USER SUPPORT EXPERIENCE WITH AUTOMATICALLY GENERATED VIRTUAL ENVIRONMENT.
USER SUPPORT EXPERIENCE WITH AUTOMATICALLY GENERATED VIRTUAL ENVIRONMENT.
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机译:具有自动生成的虚拟环境的用户支持体验。
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摘要
A virtual environment service obtains automatically collected diagnostic information from a deployed instance of a computer system and automatically generates a reproduction of an environment of the instance of the computer system, based upon the collected diagnostic data. User interactions with the virtual diagnostic environment can be recorded to identify a technical issue with the deployed instance of the computer system. A fix for the issue is applied in the virtual diagnostic environment so that it can be verified by the user prior to applying it to the deployed instance.
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