A method and system for facilitating vehicle after-sales and maintenance services comprising: receiving, at the computing system via a communications network, a service request from a communication device of a requester, wherein the service request includes a predetermined geographic location, date and time for pick-up of the vehicle and a service provider location, transmitting a job request to a communication device of a service ambassador, wherein the job request includes the predetermined geographic location, date and time for pick-up of the vehicle and the service provider location, receiving, at the computer system via the communications network, a first confirmation to accept the job request from the communication device of the service ambassador, receiving, at the computing system via the communications network, vehicle condition details captured by the service ambassador located at the predetermined geographic location prior to driving the vehicle to the service provider location.
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