TECHNIQUES FOR ANALYZING THE PROFICIENCY OF USERS OF SOFTWARE APPLICATIONS

摘要

A command map GUI that illustrates command usage patterns of a first entity and/or a comparison between the first entity and a second entity. A server receives and stores command usage data from a plurality of clients, each client executing a software application that enables a set of commands. A client displays the GUI based on command usage data received from the server. The GUI displays a circle chart comprising a plurality of segments representing various command categories, each segment including a wedge that represents the amount of usage of the corresponding command category. The GUI also displays a plurality of data points, each data point representing a command, wherein the distance from the center of the circle chart represents the amount of usage of the corresponding command. The GUI may display a certification and/or an unused command recommended for a user based on command usage patterns of the user.