The techniques herein are directed generally to managing hotel guest satisfaction within an automated guest satisfaction and services scheduling system. In particular, in the present disclosure, for instance, the techniques herein provide a method and system to manage guest satisfaction and to allow guests to easily navigate various satisfaction- 5 based facilities through the interactive interface. For instance, the interface may include various modal notifications regarding guest experience inquiries, such as requesting the guest to enter their current assessment of their stay or to note any issues. The system also allows various navigations through the interface depending on multiple factors, including directing the guests to associated review platforms.
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