The present invention relates to a smart home service platform, and more particularly, to a smart home service platform providing a home service related to repair and installation of all items in the home. The smart home service platform according to the present invention includes an input module for inputting problem information for receiving a home service; An information providing module that analyzes the input problem information and provides information of a service provider to provide a related service to a consumer; An image providing module that records a work image in real time through a webcam from a time when a service provider visits a home requesting home service to a time when a service is provided and a visit is completed, and provides the work image to a consumer; And a storage module for storing the work image provided by the image providing module in real time based on consumer recognition information, and providing a single service from the process of inputting problem information to the input module until the work image is stored in the storage module. It is characterized in that the processing is made through a request.
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