INTERACTIVE CUSTOMER SERVICE SYSTEM IN CLOTHING STORE

摘要

FIELD: computer equipment.;SUBSTANCE: invention relates to the computer equipment. Interactive customer service system in a clothing store includes cash register, interactive trading equipment devices connected by interface lines to a trade control server, an interactive fitting-up cabin with an interactive touch-screen device for selection and completion of goods associated with the goods picking database, comprising a barcode scanner placed on the goods selected by the buyer, connected to the trade control server, wherein interactive shopping equipment devices further include an electronic queue registration terminal integrated into a common system by an interface line through a merchant control server for storing a customer's goods basket number, interactive equipment of a sales room consultant and a warehouse employee, each of which is equipped with an application on mobile platform 1C in the operating system Android, for transmission in online mode of all actions of consultants and employees on a trading management server, interactive sensor devices installed in the trading hall for selection and integration of goods into a virtual basket.;EFFECT: technical result consists in improvement of customer service quality.;3 cl, 1 dwg