Method and system for operator support in the manual elimination of faults in an industrial plant

摘要

Method for operator support in the manual elimination of faults in an industrial plant (10) with the following steps: a) provision (114, 116) of a dynamically changeable data pool (42) by an operator assistance system (40), at least in the data pool (42) a type of fault, at least one sequence of work steps for eliminating the fault is stored; b) the operator assistance system (40) detects (102) the type of fau c) proposing (106) at least one sequence of work steps for eliminating the fault using recourse to the data pool (42), characterized in that the provision of the data pool (42) comprises the following step: d) recording (108) a sequence of work steps actually performed by an operator to eliminate a fault and storing (114) this sequence of work steps in the data pool, the recording (108) of the sequence of actually performed work steps n comprises commands which have been transmitted to a system controller (16a, 16b, 16c) in order to eliminate the fau where) at least one parameter is recorded and stored (114) in the data pool (42), from which the effectiveness of the sequence of work steps actually carried out to eliminate the fault can be determined, and w) if) the work steps actually carried out by means of the data pool (42) stored at least one parameter are statistically evaluated (112; 105) in order to preferably propose a probably more effective at least one sequence of work steps for eliminating the malfunction in the case of further malfunctions of the same type.