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THE STORYTELLING STYLES AND BRAND PERCEPTION OF WINE LABELS

机译:葡萄酒标签的故事风格和品牌认知

摘要

Based on the past marketing research, it can be stated that stories play a significant role in influencing consumers, since story-based communication has been deemed more effective than stating mere facts (Kelley & Littman 2006). However, especially the link between brand perception and the storytelling of product labels is simply under-researched. (Charters et al. 2000; Kniazeva & Belk 2007.) Therefore, the purpose of this study was to investigate how storytelling on product labels effects consumers’ brand perception. The research questions wanted to discover: what storytelling styles and elements can be found on wine labels, how can the different storytelling elements of wine labels be interpreted/classified and how consumers perceive the stories told by wine label design styles. In order to answer the above-presented questions, methodologically this research was divided into three steps: literature review, content analysis and focus group interview, each step representing one sub-question. The first part contained the identification of different storytelling elements through a literature review. The second sub-question was aimed to group the different storytelling elements according to different wine label design styles by using a content analysis. During the third step, a focus group interview and content analysis were conducted in order to construct a brand experience table.The findings gathered throughout this thesis show that charismatic well-told stories are being characterised by the front label containing the brand name, the main image and the used colours, and the back label the food matching, description for tastes and smells, grape varietal, the colour choices as well as an explication for the brand name within the packaging narrative. This is true no matter the wine label design style. In addition, overall theme or the atmosphere of the main image together with the brand name on the front label play an essential role in determining the wine label design style. On the other hand, the wine label aims to communicate to the consumer, the sense of style of the wine, the occasion for use, the production technique as well as the relevant information about the tastes and the smells of the wine. These attributes are among the most important factors that influence consumers’ brand perception, interpretation of the wines style as well as the occasion for use.Based on the findings, it can be assumed that in order to establish the relationship between story-telling through wine labels and the consumers’ brand perception, the front label needs to set the tone and the atmosphere for the story that the back label helps to fortify, enliven and support. In other words, the front label can be understood as creating expectations that the back label not only needs to confirm but to enhance, support and further convince. As a general conclusion, it can be stated that, more the different elements form a well-design ensemble or the overall impression being congruent in style – in other words, the written and the non-written elements are in line with each other and coherent on both labels – more likely the consumers find the wine brand truthful and desirable, which in turn means that the consumers end up believing the story told by the wine labels.
机译:根据过去的市场研究,可以说故事在影响消费者方面起着重要作用,因为基于故事的交流被认为比陈述事实更为有效(Kelley&Littman 2006)。但是,尤其是对品牌认知度与产品标签叙事之间的联系的研究还不够深入。 (Charters等,2000; Kniazeva&Belk,2007。)因此,本研究的目的是调查产品标签上的讲故事如何影响消费者的品牌认知度。研究问题想发现:在葡萄酒标签上可以找到什么叙事风格和元素,如何解释/分类葡萄酒标签的不同叙事元素,以及消费者如何看待葡萄酒标签设计风格所讲述的故事。为了回答上述问题,从方法上讲,本研究分为三个步骤:文献综述,内容分析和焦点小组访谈,每个步骤代表一个子问题。第一部分包含通过文献综述识别不同叙事元素的方法。第二个子问题旨在通过使用内容分析,根据不同的酒标设计风格将不同的叙事元素分组。在第三步中,进行了焦点小组访谈和内容分析,以构建品牌体验表。整个论文收集的结果表明,魅力十足的故事都是通过带有品牌名称(主要是图像和使用的颜色,以及背面的标签,说明食物的搭配,口味和气味的描述,葡萄品种,颜色选择以及包装说明中的品牌名称说明。无论酒标设计风格如何,这都是事实。此外,总体主题或主图像的氛围以及正面标签上的品牌​​名称在确定葡萄酒标签设计风格中起着至关重要的作用。另一方面,酒标旨在与消费者沟通,了解酒的风格,使用场合,生产技术以及有关酒的味道和气味的相关信息。这些属性是影响消费者品牌认知,对葡萄酒风格的解释以及使用场合的最重要因素之一。基于这些发现,可以假定为了建立通过葡萄酒讲述故事之间的关系标签和消费者的品牌认知度,前标签需要设定故事的基调和氛围,而后标签则有助于强化,活跃和支持故事。换句话说,前标签可以理解为创造期望,后标签不仅需要确认,而且需要增强,支持和进一步说服。总的说来,可以说,更多的不同元素构成了设计良好的合奏,或者总体印象在风格上是一致的–换句话说,书面和非书面元素彼此一致且连贯一致在这两个标签上–消费者更有可能发现该葡萄酒品牌真实可信,这反过来又意味着消费者最终相信葡萄酒标签所讲述的故事。

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    Immonen Fana-Maria;

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