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Utilization Level Of Business Process Management In Czech Enterprises - Objectives And Factors

机译:捷克企业中业务流程管理的利用水平-目标和因素

摘要

The aim of this article is to provide a comprehensive overview of the utilization rate of Business Process Management (BPM) and its components in Czech factories focused on goals that managers follow by the implementation of process management and the factors that are merged with a process-oriented company. The paper presents a part of current results of the research conducted by a questionnaire survey. The whole research was focused on several aspects of process management. Within this research, aspects of Business Process Management are understood with the meaning of the views or positions on the issues of Business Process Management with a focus on the objectives, factors, components, support, benefits and barriers to BPM implementation. The purpose of the research was to monitor the attitudes, opinions and judgments of managers of Czech firms to individual aspects of BPM. Since this is a subjective expression, which is subsequently necessary to evaluate statistically were used in this study a scaling method, based on a quantification of qualitative data. The meeting the objective of this article was conditioned by confirmation or refutation of the hypotheses aimed at extending the concept of BPM in the Czech Republic and its understanding, the utilization rate of BPM in the Czech manufacturing companies, the complexity of BPM components and the orientation of Czech managers to support management processes. The complete results of the research showed positive development in almost all observed aspects. The largest positive change occurred in the perception of the importance of process performance measurement. This shift can be evaluated very positively, because the performance measurement process is the basis and prerequisite for continuous improvement of processes, which helps to ensure that the established BPM is dynamic and does not involve redrawing of the existing processes into process maps only.
机译:本文的目的是全面概述捷克工厂的业务流程管理(BPM)及其组件的利用率,重点关注管理人员通过实施流程管理所遵循的目标以及与流程合并的因素,导向的公司。本文介绍了通过问卷调查进行的当前研究结果的一部分。整个研究集中在过程管理的几个方面。在本研究中,通过对业务流程管理问题的观点或立场的理解来理解业务流程管理的各个方面,并着重于BPM实施的目标,因素,组件,支持,收益和障碍。该研究的目的是监测捷克公司经理对BPM各个方面的态度,观点和判断。由于这是一个主观表达,因此在本研究中使用了随后进行统计评估所必需的定标方法,该方法基于对定性数据的量化。实现本文目的的前提是确认或驳斥旨在扩展捷克共和国BPM概念及其理解的假设,捷克制造公司中BPM的利用率,BPM组件的复杂性和方向捷克经理支持管理流程。研究的完整结果表明,几乎所有观察到的方面都取得了积极进展。最大的积极变化发生在对过程性能测量重要性的认识上。可以非常积极地评估这种转变,因为性能测量过程是持续改进过程的基础和前提,这有助于确保已建立的BPM是动态的,并且不涉及仅将现有过程重新绘制到过程图中。

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