Structural Change in the U.S. Banking Industry: The Role of Information211 Technology

摘要

In recent decades, investment in information technology (IT) by the commercial211u001ebanking industry has served to streamline operations, improve competitiveness, 211u001eand increase the variety and quality of services provided. Hardware advances have 211u001egiven rise to new, 'soft' technologies, for example, financial innovations that 211u001ebefore were too complex to manage on a large scale. These developments, together 211u001ewith ongoing deregulation are creating new competitors, new financial markets and 211u001einstruments, and a new role for commercial banks as providers of financial 211u001eservices. This study examines how these developments have affected the structure 211u001eand performance of the banking industry and increased competition between banks 211u001eand nonbanks.