Combined Assessment Program Review of the VA Boston Healthcare System, Boston, Massachusetts, September 20, 2012.

摘要

The review covered facility operations for FY 2011 and FY 2012 through July 27, 2012, and was done in accordance with OIG standard operating procedures for CAP reviews. We also asked the facility to provide us with their status on the recommendations we made in our previous CAP report (Combined Assessment Program Review of the VA Boston Healthcare System, Boston, Massachusetts, Report No. 10-02980-50, December 22, 2010). We made a repeat recommendation in QM. During this review, we presented crime awareness briefings for 88 employees. These briefings covered procedures for reporting suspected criminal activity to the OIG and included case-specific examples illustrating procurement fraud, conflicts of interest, and bribery. Additionally, we surveyed employees regarding patient safety and quality of care at the facility. An electronic survey was made available to all facility employees, and 395 responded. We shared survey results with facility managers. In this report, we make recommendations for improvement. Recommendations pertain to issues that are significant enough to be monitored by the OIG until corrective actions are implemented.