Technical Information and Data Services for City and County Governments

摘要

The report describes research committed to helping local governments improve services and cut costs through the practical use of applied science and technology. The research effort is based on a national perspective. It is pointed out that although city and county governments can access over 200 technical information and data services, local government officials are under increasing pressure to make better decisions. Design specifications for improving these services cover program goals, management strategies and policies, a user's base, and illustrative services and products. Descriptions and examples of the following services are given: a telephone hotline; an exchange newsletter; a customized research service; and a standard product service. It is suggested that these services can be implemented in various combinations. In a feasibility assessment, six criteria are considered as essential toward improving technology transfer at the local level: core application; top management support; service-practitioner support; local financial services; favorable costs and benefits; and technical information and data. Also offered are implementation options, conclusions, and recommendations.