Review of the Current Implementation Procedures for the Self Help Service CenterManagement System

摘要

The Self Help Service Center Management System (SHSCMS) is a personal computer(PC)-based system that automates the recordkeeping at an installation's Self Help Store and supports the use of bar coding. This system provides inventory control and reorder, costing to account and quarters, and rates of consumption and store utilization. Development of this product has continued since SHSCMS was first used successfully in 1989 by Army installation Directorates of Engineering and Housing (DEHs). Since 1993, the number of new users has grown rapidly, and a review of the current implementation process should determine if it is the most efficient manner to transition new users to full competence in the least possible time and with the lowest level of frustration.