The Background and Implications of the Systems Research Laboratory Studies

摘要

The effective operation of complex man-machine systems was researched. In its laboratory studies of complete organizations the Systems Research Laboratory used a full-scale model of an air-defense direction center. One major result of this study was the development of techniques for using group learning in greatly improving system performance. In addition to a theoretical approach that can be used by other scientists, the results of this study have many implications for system design, especially in personnel selection and training and in human engineering.