The Influence of Roles on the Decision-Making Behavior of Air Force Communications Service Middle Managers.

摘要

The policy-capturing technique was used to capture the decision-making behavior of 500 Air Force Communications Service middle managers assigned to headquarters AFSC, Northern Communications Area, Strategic Air Command Communications Area, and Tactical Communications Area. Eleven pieces of demographic information were collected which were assumed to represent a variety of possible role behaviors. The AID algorithm, regression analysis, and contingency tables were used to determine the extent to which organizational goals and role-groups influence the decision-making behavior of the managers. The results of the study indicate that several role-groups are active within the population. However, in a practical sense, the role-groups have little effect on decision-making, thus implying that the organizational goals have more effect than do the role-groups. (Author)