Work Group Interdependence and Role Conflict and Ambiguity: Identifying Sources of Job-Related Stress.

摘要

As the impact of job stressors such as role conflict and role ambiguity becomes more apparent, social scientists have attempted to delineate potential moderating influences that might protect the worker from the stresses of the job. Considerable evidence exists which suggests that the nature of leader-subordinate and workgroup interactions are linked to the influences of stress. The present study postulated that leader practices would be more important in reducing job stress (role conflict and ambiguity) in workgroups involved in highly interdependent and cooperative tasks than for those who are not.