Analysis of DoD Travel Management: An Application of Learning Curve Theory.

摘要

The recent Congressional interest in the DOD travel management program mandates improved methods of managerial control. This thesis applies learning curve theory, a traditional production planning tool, in forecasting 1983 discount fare usage at selected Scheduled Airline Traffic Office (SATO) locations. These projections may serve as criteria for comparison of future Travel Management Services Program (TMSP) test data. The authors cite the following potential benefits in learning curve applications to travel management: (1) improved cost control; (2) realistic goal establishment; (3) accurate cost prediction; and (4) improved budget estimation. The authors also provide a comparative analysis of the service differences between the enhanced SATO and the TMSP. (Author)