Tax Systems Modernization: IRS Could Have Avoided Successful Protest of MajorComputer Procurement

摘要

In response to a request by the Chairman, Senate Committee on GovernmentalAffairs, The General Accounting Office reviewed IRS' Treasury Multi-User Acquisition Contract (TMAC) procurement to determine what IRS (1) did to cause the protests, (2) could have done to avoid the successful protests, and (3) needs to do to prevent similar successful protests of future TSM procurements. The GAO reviewed IRS, Treasury, and General Services Administration Board of Contract Appeals (GSBCA) documentation, including evaluation criteria, procedures and plans used to evaluate proposals, agency review procedures, review comments, minutes of meetings, and correspondence. The GAO also reviewed the protest file, known as the Rule 4 file. In addition, GAO interviewed IRS and Treasury officials to obtain information on the evaluation and review process of the TMAC procurement. GAO performed its work at the Department of the Treasury, General Services Administration, and IRS headquarters in Washington, D.C., as well as IRS offices in Falls Church, Virginia.