We're all used to working in environments where the response to an event or near miss is to introduce more policies, standards and procedures. Sometimes this can be justified-the Swiss cheese model, for instance, works on the premise that you need multiple controls in case one or more fail. However, taking this approach can also mean that controls are layered on top of more controls-and when managers start to talk about 'improving safety' two things come to mind: How much is this going to cost the business to implement? And how much will it harm productivity?
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