Doing the right thing is never the wrong thing to do

摘要

Thought-provoking comments, a little satire and wit, and sometimes a challenge or two from an anonymous distributor. Legendary football coach Lou Holtz, who is now a sportscaster, author and motivational speaker, said many years ago that customers walking into your business have three basic questions that you have to answer for them. The first question: "Can I trust you?" "Without trust, there is no relationship," Holtz said. "Without trust, you don't have a chance. People have to trust you. They have to trust your product."