CASE-IN-POINT: Prepackaged integration solution becomes change agent for chemical manufacturer

摘要

When Salt Lake City-based petrochemical manufacturer Huntsman asked a consulting firm to analyze maintenance operations at its Rozenburg facility in The Netherlands, the challenges were evident. The inability to coordinate planning and scheduling across the facility's six plants was driving costs up, and productivity down. Faced with these challenges, Huntsman set two goals for Rozenburg: improve workforce productivity by at least 10 percent, and reduce overall planning and coordination personnel by 15 percent. Achieving those goals would require new business processes, but Huntsman management also realized even new business processes would not be effective if they weren't supported by the right IT infrastructure.