Human factors engineering, bar coding medication administration, and nursing: an interview with Drs. Richard Holden and Laurie L. Novak. Interview by Peter I Buerhaus.

摘要

FOLLOWING THE PUBLICATION of the landmark Institute of Medicine report "To Err is Human" more than a decade ago, hospitals have undertaken many initiatives to improve the quality and safety of patient care. Studies have provided evidence of an association between nurses and the quality and safety of care, and have developed, tested, and refined a number of quality and safety indicators sensitive to nursing. Some of these indicators have been adopted by prominent quality monitoring organizations (the Joint Commission and the National Quality Forum), by research funding agencies (Agency for Healthcare Research & Quality), and by private and public sector payers, including Medicare. Efforts to improve quality and safety will continue as hospitals and other care delivery organizations face changes in payment systems that increasingly link payment to measurable and comparable quality and safety outcomes.