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A Review of Knowledge Management Theory and Future Directions

机译:知识管理理论与未来方向的回顾

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The focal point in the science of Management is to discover and formulate "laws of behavior" that will increase productivity. Nowadays, productivity depends on the ability of managers to create new knowledge and generate "smart" action. In the new economy, knowledge has become the primary factor of production and not machinery or financial capital as in the old industrial economy. Within the new business environment, a company's profitability depends, to a large extent, on its ability to learn and adapt. Learning ability has been proven to increase when organizations knowingly employ dynamic processes that help nurture, leverage and motivate people to improve and share their capacity to act. These processes encapsulate the notion of Knowledge Management (KM). Endeavoring to contribute in the development of managerial theory and KM theory in particular, this paper attempts to deliver two outcomes. Firstly, a historical account of KM theory identifies the current stage as the third phase of its development, whereby KM represents a social process. Secondly, the comprehensive literature review of KM provided proffers a new way of categorizing scholarly contributions into positivistic, interpretive with a resource-based orientation, interpretive with a knowledge-based orientation and organic approaches. Included are suggestions for theoretical avenues that may light the path for further development of this dynamic field.
机译:管理科学的重点是发现和制定将提高生产率的“行为法则”。如今,生产力取决于管理人员创造新知识和产生“智能”行动的能力。在新经济中,知识已成为生产的主要因素,而不是像旧工业经济中那样成为机械或金融资本。在新的业务环境中,公司的盈利能力在很大程度上取决于其学习和适应的能力。实践证明,当组织有意识地采用动态过程来帮助培养,利用和激励人们改善并分享其行动能力时,学习能力将会增强。这些过程封装了知识管理(KM)的概念。本文致力于为管理理论尤其是知识管理理论的发展做出贡献,试图提供两个结果。首先,对知识管理理论的历史描述将当前阶段确定为其发展的第三阶段,其中知识管理代表了一个社会过程。其次,对知识管理的全面文献综述提供了一种将学术贡献分为实证主义,以资源为导向的解释,以知识为导向的解释和有机方法的新方法。其中包括有关理论途径的建议,这些观点可能会为这一动态领域的进一步发展打下基础。

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