Analysis of organizational dependency for urbanism of information systems

摘要

Information systems urbanism is a method providing new solutions to manage the complexity of information system (IS) transformations. The present paper expands the urbanism approach by integrating an organizational analysis. Moreover a scientific approach is provided to support the complex decisions involving IS change. For this purpose, dependencies among information processes are formalized. Dependency is based on three complementary dimensions: actors, material resources and information. These dependencies are used to generate process clusters. The mathematical approach used to create several cluster maps is explained, as well as the use of these maps for organizational diagnoses. The goal is to provide support to decision makers for better change management. Finally, a case study in a manufacturing plant in micro-electronics shows the feasibility of the approach.