A COOPERATIVE HYPERMEDIA APPROACH TO FLEXIBLE PROCESS SUPPORT FOR MANAGING DISTRIBUTED PROJECTS

摘要

Due to the separation of project management systems and workflow management systems, there is a gap between project plans and process support used to implement them. Often, managers could not see what was going on in their businesses until it was too late to react. In this paper, a cooperative hypermedia approach and an integration framework are developed to provide an integrated support for project planning, workflow management, information management and teamwork. The cooperative hypermedia-based process model has many desirable computational properties. The cooperative hypermedia tools built on this model can support distributed project teams to create, analyze, execute, monitor and adapt a project plan cooperatively. Case studies and user experiences of the cooperative hypermedia system demonstrate that the cooperative hypermedia approach can facilitate team members to identify emerging problems, to discuss and adapt the plan cooperatively. It is a promising approach to bridge the gap between project management and workflow management systems so as to support flexible business processes of real-time project teams.