Relationships: From staff nurse to nurse consultant: Part 2: Nurse-patient relationships

摘要

This second article in this new series will be exploring 'relationships'. Over the next 11 issues, the series will be examining team working and relationships with junior staff, medical and allied health team members. It will look at relationships with terminally ill patients, people with mental health problems and relatives, and give some tips on how to handle personality clashes. At the end of the first article in the previous issue of BJN (Fowler, 2015), I asked you to take some time and energy to focus and reflect on your relationships with patients, relatives, colleagues and friends—initially reflecting 'on action' (that is, after it has occurred) but then trying to develop your ability to reflect 'in action', that is, during the actual interaction (Schon, 1983). I challenged you to think about what you are saying verbally and non-verbally, while you are saying it, and how the person is responding.