A second-order fluid flow model of a queue with finite capacity buffer and variable net input process is presented, based on the previous work of Karandikar and Kulkarni (1995). Queue length is modelled as a Brownian motion whose parameters are controlled by a finite state Markov chain. The process, termed a Markov modulated regulated Brownian motion (MMRBM), provides analytical solutions for steady state queue length distributions, overflow losses and idleness probabilities using boundary regulators. Applications of the model include queues with failure-prone servers and ATM statistical multiplexers with variable traffic loads.
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