I was dying to start with a headline that combined cliche and pun, so there it is! In the IT systems world, the 'cloud' gets a lot of air-time these days, bringing hopes of a cheap flexible method for ALL levels of business to improve customer service, reduce inventory, boost productivity, and eliminate the need for those expensive IT support contracts for servers and upgrades. But how true is it? Does it apply equally to Australian businesses, are manufacturers well catered for, and what should you be doing right now?
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