Communication Huddles: The Secret of Team Success

摘要

George Bernard Shaw once said, "The single biggest problem with communication is the illusion it has taken place." Health care continues to move toward a stronger team-based culture, but in many instances, team members lack basic communication skills needed to build organized, agile, and empowered teams. When teams lack reciprocal trust, a sense of safety, and collaboration skills, communication becomes limited. Limited communication leads to poor patient outcomes. This is the fourth article in this series, which focuses on interprofessional teams, and will address one of the single, simplest tools for team communication designed to improve both patient outcomes and employee satisfaction-the huddle.