Improving the Update Process: Solutions for a Contentious Industry

摘要

Change is inseparable from construction, yet the owner/contractor cooperation necessary to properly deal with it varies widely from project to project. Specifications require detailed, regular schedule updates and numerous reports, but much of what the contractor generates to meet those specifications is either rejected by the owner, of questionable value, and/or ignored by both parties. To make matters worse, each party often responds to change in a manner that seeks to protect their interests. Contractors protect profit margin by refusing new risk or seeking high compensation for it. Owners try to control program cost while keeping delivery commitments to the stakeholders. While cost certainty benefits both parties, potential change orders and resolution of potentially costly delay impacts can often languish up to-or beyond-project completion.