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DEALING WITH TROUBLED CUSTOMERS

机译:与麻烦的客户打交道

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摘要

The lot of a pressure cleaning business owner is not an easy one because it doesn't take too many non-paying customers to create trouble; far too often the contractor, dealer, or distributor must be concerned not only with his or her operation's financial well-being, but also the financial situation of both customers and suppliers. There are always customers that go out of business without warning or without paying their bills. In these cases, it is often too late to collect anything. However, if the owner or manager of a pressure cleaning business is vigilant about outstanding accounts receivable and the financial status of all customers, many losses may be averted. There are also strategies for dealing with really troubled customers before the dreaded final step of "firing" them.
机译:压力清洁企业的老板不容易,因为不需要太多的非付费客户来制造麻烦。承包商,经销商或分销商常常不仅必须关注其运营的财务状况,还必须关注客户和供应商的财务状况。总是有客户在没有警告或不付账单的情况下倒闭。在这些情况下,收集任何东西通常为时已晚。但是,如果压力清洁业务的所有者或经理对未清应收账款和所有客户的财务状况保持警惕,则可以避免很多损失。在“解雇”可怕的最后步骤之前,还有一些与真正陷入困境的客户打交道的策略。

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