E-BI: revolution, not evolution?

摘要

Here in the post-bonanza internet age, IT's hard to think of a software category more betwixt profit and peril than business intelligence (BI). On the one hand, the data-driven nature of Web-based customer interaction and business-to-business (B2B) integration cries out for solutions that help decision makers analyze the present and model the future. On the other, users' experiences with the Web's amazing array of content, right at their fingertips, have changed data access expectations forever. Unfortunately these expectations are beyond what many current tools - and IT departments - are prepared to deliver.