E-BUSINESS IS HERE TO REDEFINE EVERYTHING, including corporate models. Unless your organizational model is oriented toward both your staff (internal customers) and your external customers and is characterized by corporate agility the growth or even survival of your enterprise in the new e-commerce playing field could be significantly impaired. In order to help you advance the scope and depth of your organization's overall value proposition, in this article I'll look at the elements of a reinvigorated corporate model and the characteristics of an effective organization that is responsive to all its customers. I approach this from a "workspace" perspective while integrating leading practices and applying such practices to a front/back office scenario.
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