EPoS systems: Software firms can help you to keep customers happy by speeding up your checkout queues, says Sally Drury

摘要

It has been said that the British like to form queues. Weil, that's not true. On a busy weekend or bank holiday, garden centre customers want to pay for their plants, seeds and compost and get home to the garden, A queue, however orderly, is going tobe remembered as an annoyance and a reason to try somewhere else next time. Electronic point-of-sale (EPoS) and stock-control systems are designed to process purchases with the minimum delay, reduce customer waiting time, sort out credit and debit card transactions, take care of stock and reordering, provide information on buying trends and master those linked sales and BOGOF (buy one, get one free) promotions, in addition, some systems will also take care of plant labelling.