Evaluation of worker productivity improvement criteria using interpretive structural modeling and Fuzzy Analytic Hierarchy Process

摘要

In recent years, many printed circuit board (PCB) manufacturing firms have looked upon worker productivity improvement as the means by which they could improve their firm performance. This paper uses the critical factors and interpretive structural modeling (ISM) that determine the structure of analytical hierarchical process model in fuzzy environment. Fuzzy analytic hierarchy process (FAHP) based methodology be discussed to tackle the different decision criteria in a hierarchical structure in the improvement of worker productivity. The findings advocate that these manufacturing firms would thereby the hierarchical model to setup the priorities of the worker productivity improvement. The result finds that the best practice is most critical factor to overall objective.