Exploring the Performance Impact of Web-based Direct Procurement Systems: From the Perspective of Process Integration

摘要

In addressing the issue of value derived from Web-enabled direct procurement, this study attempts to investigate the impact of Web-based direct procurement systems on intra- and inter-organizational process integration capabilities and organizational performance. A sample of 131 manufacturing firms with experience participating in government-subsidized e-business development projects is surveyed, with resulting data subject to partial least squares analysis to investigate the performance impacts of Web-based direct procurement systems. The results reveal that implementing Web-based direct procurement systems enables firms to improve their intra- and inter-organizational process integration capabilities which, in turn, yield sustained gains in organizational performance.