Metso Automation - at your service!

摘要

Time has not stood still for Metso Automation since their last long interview with Valve World in 2011. Since moving to their new premises Metso has demerged its businesses. Metso's Automation, Mining and Construction businesses are the new Metso. The majority of Metso's valves and process automation solutions and related services are delivered to customers working in oil and gas, and pulp and paper. We sat down with Mr. Mikko Keto, President Services Business Line Automation, and Mr. Timo Hanninen, Vice President Services Business Line Flow Control, and during our interview we learned that 'service' is the word of the moment. They told us why service nowadays is of such high importance for customers and also for suppliers. Further, they explained the reasons behind the demerger and shed some light onto the future plans of Metso Automation.